Blog
Guides and insights on customer support for indie developers.
Customer Support for Solo Developers: A Complete Guide
How to handle customer support when you're a one-person team. Strategies, tools, and workflows that scale from 10 to 10,000 users.
How to Add Live Chat to Your Website
Step-by-step guide to adding live chat to any website. Covers embeddable widgets, WebSocket messaging, and integration with your support workflow.
Zendesk Alternatives for Small Teams
Zendesk is overkill for most small teams. Here are lighter, cheaper alternatives that deliver the features you actually need.
Affordable Helpdesk Software in 2025
The most affordable helpdesk platforms in 2025, ranked by value. Find ticketing systems and live chat tools that won't eat your runway.
Best Customer Support Tools for Indie Developers
A practical comparison of helpdesk tools built for solo founders and small teams. Covers pricing, features, and which ones actually fit an indie budget.